Accommodation Terms And Conditions

All bookings are subject to room allocation and availability. This means that at certain times of the year the resort might have allocated a limited number of rooms for agent bookings. Limitations can apply in popular periods such as long weekends and school holidays (if offered for discount vouchers). Once allocations have been taken up, no further bookings can be accepted.

The reason for restricted allocations is simply because our rates are so heavily discounted. In popular seasons, resorts can easily fill their rooms with full-rate bookings.

Offer Valid Dates

Book by 30 June 2009. Prices valid from 1 April 2009 to 31 March 2010, subject to availability, some exclusion dates may apply. Mantra One Sandy Bay Road is valid from 1 April to 30 June 2009, subject to availability, some exclusion dates may apply.

Each resort offering agent packages have valid periods in which the rates are available. We negotiate package rates at resorts for up to 12 months ahead, however some resorts offer additional packages periodically throughout the year to help fill up unsold rooms.

Product and service advertisements

This website contains paid advertisements from businesses in resort areas, most of which are offering savings to members. We have endeavoured to include only quality establishments, however Ambassador Card Holidays makes no claim in regards to the services or products offered. We value your feedback to help us in making the best choices for future editions.

Resort listings

We’ve included the following to assist you in choosing the best property for your holiday. Please remember that the “from $xx per person per night” rates listed are a guide only. Precise rates will be provided upon confirmation of your booking. We’re sure you’ll find your ideal getaway at the right price!

Room types

Each listing shows the total rooms available and various room types available.

Rate guide

“From $xx per person per night” This is an example rate based on a package price at the selected resort for the various accommodation types. The rate varies based on a minimum night stay with a minimum number of guests.

Booking conditions – Reservations

Accommodation Bookings
Website: www.travelholidayoffers.com.au
Phone: 1300 663 441
Email: reservations@travelholidayoffers.com.au
Cruise Bookings
Website: www.travelholidayoffers.com.au
Phone: 1300 443 031
Email: reservations@travelholidayoffers.com.au

Website

The website should be used as a guide only. Please check with your reservations consultant for full details.

How to book

Please make your choice then contact one of our reservations consultants who will arrange the booking for you. Note that all reservations are subject to availability at the time of booking. Any verbal quote given is an estimate only and will be confirmed when the reservation is placed with the property. A Pro Rata Booking Fee (amount to be advised on confirmation) will apply to all bookings.

Changes in prices and conditions

Prices quoted are in Australian dollars and are rounded up or down to the nearest dollar. All prices and conditions are correct at the time of printing but are subject to change without notice.

Good and services tax

All prices are inclusive of Australian GST.

Deposits and Final Payments

A deposit is required at the time of booking to secure your reservation. All bookings will require full payment at least 30 days prior to arrival at your destination. Bookings made within the 30 days of arrival will require full payment at the time of booking. If for any reason full payment is not received by the due date, we reserve the right to treat your booking as cancelled and to apply the appropriate cancellation charges. A deposit holds services requested but does not guarantee prices.

Amendments

Any amendment to your booking is subject to room availability. Amendments requested within 48 hours of the arrival will not be accepted. Any approved change to a booking prior to, during or after making final payment will incur a non-waivable amendment fee in addition to any fees imposed by the property.

Cancellations and Refunds

Prior to final payment: There will be no refund of your deposit. After final payment: There will be no refund of your deposit. Cancellations are also subject to any fees imposed by the property and may be up to 100% of all rooms booked.

Responsibility and Descriptions

Descriptions of properties featured in this website are based on information provided by the participating properties. Any features, facilities or services shown to be included are subject to change at any time. Travel Holiday Offers does not guarantee the suitability, fitness for purpose, class or standard of the properties listed in this website and as such is not liable for any misleading or false information, misrepresentations, inaccuracies and errors and the disappointment, loss, delay, expense, illness, injury, death, damage or shock associated, irrespective of its cause. Without limitation, we will not be responsible if the product is not available due to inclement weather conditions or other Acts of God.

* Applies to specific resorts only.

Cruise Terms And Conditions

Although Our Vacation Centre (OVC) takes all care in informing members of the most up to date and correct information it remains the responsibility of clients to ensure they are familiar with all terms and conditions relating to individual travel products, visa and immigration, health and customs requirements associated with their travel.

Following is an overview of general items for you to consider in relation to your travel, however the overview may not be absolute in its content and clients must thoroughly check all details in regard to their travel plan. OVC are happy to assist you in regard to any clarifications or other information you require.

1. Visas and Passports are the responsibility of the client.
2. Passports must be valid for 6 months from return date.
3. If you are not travelling on Australian Passport you may require a re-entry visa.
4. All reservations are made in accordance with current schedules.
   Any change in scheduling or delays and the resulting impact on arrangements are not the responsibility of Our Vacation Centre.
5. Quotes are valid for 7 days excluding airfares. Airfares are valid at the time of quoting only.
6. The amounts displayed exclude any credit card merchant fee surcharges.
7. Packages, cruises and flights are subject to change without notice and subject to availablity.
8. Terms and Conditions apply to all bookings. It is the responsibility of the client to request and familiarise themselves with the terms & conditions for their particular travel.
9. Your booking may be cancelled if the deposit and/or final payment is not received by the required date stipulated by the supplier.
10. It is the responsibility of the client to ensure booking details are correct and all passenger names are correct and match passports.
    Name changes and booking changes incur penalties.
11. All government fees, port charges, surcharges and taxes are subject to change without notice. They are not subject to change only when final payment is made in full and tickets have been issued.
12. Cancellation and amendment fees apply to all bookings once a deposit has been received.